Hello *, I got a customer requirement I am not sure about to solve it the requested way. ERP system already exists. Now a CRM on-prem has to be connected. In the future prospects shall be created in CRM in number-range 200000-299999 and transferred to ERP as an prospect with CRM number. Later in the process the ERP-prospect could be qualified to a customer/debtor in ERP with identical (!) no. Now the customer/debtor information has to be sent to CRM (role sold-to). Today number-range in ERP is internal, alredy in use and has to be changed to external. This could mean that even debtors have to be created in CRM to use identical range?! Is ERP able to deal with prospects created in CRM? Are my assumptions correct? Is it possible to handle the BP-process that way? The aim is to have one number-range for prospects and debtor in CRM and ERP. Kind regards Thomas
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