Hi,
I am trying to download materials from R/3 to CRM. I have defined the product hierarchy structure and product ID settings in CRM. I have also downloaded the required customizing objects - DNL_CUST_PROD0, DNL_CUST_PROD1, DNL_CUST_PROD3. When I try to download MATERIAL, it gives me the following error message. I checked in Transaction comm_hierarchy and for R3MATCLASS, it is showing all the categories from R/3.
The error message is given below:
Category for R/3 material group XXX does not exist
Message no. COM_PRODUCT_API002
Diagnosis
If material groups are used in R/3, they must exist as categories in CRM/EBP before materials are imported from R/3. When Customizing object DNL_CUST_PROD1 is imported, the R/3 material groups are imported automatically and created in the category hierarchy R3MATCLASS (material group).
Procedure
Check whether the R/3 material groups have been imported successfully and exist as categories.
Proceed
If necessary, import the Customizing object DNL_CUST_PROD1.