Hi Gurus,
Please help me on the below explained problem.
We implemented MS Outlook groupware integration in CRM for activities synchronization from CRM to MS Outlook and vise versa and the synchronization is working fine for all accounts excepting one account, the activities synchronization is not happening from CRM to Outlook for one account.
Please let me know know what could be the issue with this account or any customization settings missing or anything should be changed in account master data.
Please do needful
Thanks and Regards,
Venkatesh