Hi all,
In our landscape, the master system for customers is our ERP system. We have downloaded all active customers to CRM.
The customers that were not active (deletion flag active) were not replicated. What we see now is that when one of those inactive customers is revived, it does not flow to CRM. A BUPA_MAIN is triggered but not one of type 'insert' but one of type 'update'. Basically this is normal because I performed a change on the customer by removing the deletion flag.
How can I now make sure that when the deletion flag is removed from the customer in ERP, a bdoc of type BUPA_MAIN and also BUPA_REL gets triggered with an 'insert' ?
Best regards