Hi Experts,
I am facing a issue in SAP CRM 7.0 Ehp1 production system account quick create button is missing when we select it from f4 help in prospect field of opportunity, see attached.
While i tried to debug the issue i found in
component BP_HEAD_SEARCH
Method DO_PREPARE_OUTPUT
statement IF cl_crm_md_bp_switch_check=>is_aqc_active( ) = abap_true. is returning false.
that why this buttoon is not coming but this happening because of status of switch CRM_BP_SFWS_AQC.
Although this switch is active but when we checked in properties tab of this switch in SFW1 tcode
its GLOBAL STATUS IS OFF.See attached
Now my question is how to turn on the Gloab Status of this switch??
Even we tried to activate the Business function in SFW5 CRM_SLS_SRV_1 can someone tell me how to
activate it and is it client specific activity because same is already active in Devlopment system and UAT system.
If there is other way to respolve the issue please let me know.
Best Regards,
Sudarshan